Cutlersden.com Content Reporting Program

Introduction:
This document outlines our complaints policy. If you use cutlersden.com, this policy is part of your agreement with us.

Who Can Use This Complaints Policy:
Anyone, whether or not you are a user of cutlersden.com, can use this policy to report complaints related to the site.

How to Make a Complaint:
To report a complaint about cutlersden.com, including content or user conduct, complete our online form with all mandatory fields, a description of your complaint, and the URL of the content in question.

Handling Complaints of Illegal or Non-Consensual Content:

We aim to resolve complaints within 7 business days.
If more information is needed, we will contact you.
We will investigate and take appropriate action, including removal of unlawful content if necessary.
Handling Other Complaints:

We will investigate within an appropriate timescale.
We may contact you for further information.
We will take necessary actions based on our findings. We are not obligated to inform you of the outcome.
Unjustified or Abusive Complaints:
If you make unjustified, abusive, or bad-faith complaints, your user account may be suspended or terminated.

Prohibited Content:

Unverified Content Providers: Only verified providers may upload content.
Non-Consensual Content: Content must have written consent and age verification.
Illegal Content: Illegal content must be reviewed and removed.
Misleading Marketing: Do not imply content contains illegal activities.
Improper Use of Content: Do not use content to attract visitors through illegal means.
How to Submit an Abuse Complaint:

Gather Information: Collect URLs, screenshots, dates, etc.
Write Your Complaint: Describe the nature of the abuse clearly with supporting evidence.
Submit Your Complaint via Email: Send to [email protected] with:
Your name (optional)
Contact information (optional)
Description of the abusive content
URLs and screenshots (if applicable)
DMCA / Copyright Complaint:

Reporting Complaints:
Email [email protected] with the following information:

Description of the copyrighted work
Description of the infringing material (URL or location on cutlersden.com)
Your contact information (address, phone, email)
Good faith statement that the use of the material is not authorized
Accuracy statement and authorization to act on behalf of the owner
Physical or electronic signature
Handling Complaints:

We will address complaints within 7 business days.
We will contact you if more information is needed.
We will investigate and take appropriate action, including removal of unlawful content.
Abuse Notification:
Misuse of the DMCA process can result in legal consequences. Ensure all legal requirements are met before submitting a DMCA notice.

Takedown Procedure:
Upon receiving a valid DMCA notice, we will remove the infringing content and notify the affected user. The user may submit a counter-notification if they believe the content was wrongly removed.

Counter-Notification Procedure:
Submit a counter-notification with:

Description of the removed material
Good faith statement that the removal was a mistake
Contact information (address, phone, email)
Jurisdiction consent
Send this information to our designated agent at [email protected].